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Frequently Asked Questions

How quickly will I get my horn? Do you ship internationally?
At GetASax, we specialize in quick shipping. We will get your horn to you ASAP, often within 2-3 days of purchase. Horns ship out the day we receive payment or the next. International shipping takes longer, but we are experienced at international shipping and have never had a problem.

Is it risky to buy a saxophone from you?
There is little to no risk. This business lives or dies on its reputation. We will ship you the horn as described and it will be in great playing shape. We give full refunds for returns if you are unhappy with the horn for any reason. If a horn is damaged in shipping to you (hasn't happened yet), we will deal with the shipper and give you a refund. See our return policy.

How can I pay for my saxophone?
Buying your horn is a personal process, so when you pay, please take the following concerns into consideration. In order to keep our costs low, please consider using a payment method that does not charge us a 2% fee, as these fees can run into the hundreds on the high-end horns. We accept cashier's check, money order, personal check, and bank wire. If you want to send payment by paper, consider sending it with FedEx Overnight, or USPS Express mail. This can be nearly as fast as electronic payment and helps us keep prices low. We also happily accept PayPal and credit cards.

Can you find a specific make/model of horn for me?
Contact us through the contact form and we will do our very best!

Can I sell/trade my saxophone to you?
If your saxophone is one that we are interested in, we will make you our best offer for it. See the following link [Sell your horn]

I am interested in buying a student line saxophone. Do you have any?
Please see our guide: Buying a saxophone for your student and contact us. We may have something to sell that is not on the site.